Building Confidence and Assertiveness
Build self-confidence and assertiveness at work: overcome self-doubt, communicate your needs clearly, set healthy boundaries, handle conflict and difficult people, and present yourself with poise.
Getting Started: Video Overview
Welcome & Course Introduction
Workshop Objectives
Pre-Assignment
Action Plan
Pre-Test
Understanding Confidence: Video Overview
Defining Confidence and Assertiveness
Worksheet 1: Exploring My Confidence
Types of Confidence
Worksheet 2: Sources of Confidence
The Benefits of Assertiveness
Distinguishing the Styles
Worksheet 3: Ways of Responding
Signs of Low Self-Confidence
Worksheet 4: Gaining Confidence
Case Study
Module Two Review Questions
Characteristics of Confidence: Video Overview
Self-Awareness
Worksheet 5: Gaining Awareness
Responsible
Optimistic
Courageous
Humble
Case Study
Module Three Review Questions
The Barriers to Success: Video Overview
Fear of Failure
Worksheet 6: Thinking About Failure
Self-Doubt
Being Indecisive
Comfort Zones
Worksheet 7: Out of the Zone
The Harm of Comparison
Case Study
Module Four Review Questions
Powerful Tools: Video Overview
Positive Rephrasing and Affirmations
Morning Routines
Using Visualization
Meditation and Mindfulness
Learn New Skills
Case Study
Module Five Review Questions
Communicating With Confidence: Video Overview
Sounding Confident
Using Body Language
Worksheet 8: Reflecting on Body Language
Questions and Curiosity
Worksheet 9: Confident Questioning
Dressing the Part
Tone and Audience
Case Study
Module Six Review Questions