Pilos Learning Institute

Last Updated: 2025

Welcome to Pilos Learning Institute. We’re grateful you’ve chosen to learn with us. These Terms explain how our courses and online services work, what you can expect from us, and what we ask of you in return. We’ve written them in a clear, narrative style so you can easily understand your rights and responsibilities before you begin your learning journey with us.

By accessing or using www.pilos.me or any of our online courses hosted on Thinkific, you agree to these Terms. If something doesn’t feel right or you have questions, please reach out — we’re here to help.

1. Who We Are

Pilos Learning Institute provides online education to learners in Canada, the United States, and around the world. Our goal is to offer accessible, practical, and high-quality learning experiences that you can engage with at your own pace from anywhere.

2. Who Can Use Our Courses

To enroll in our programs, you should be old enough to make independent decisions about your education. This typically means the legal age of majority in your country or having approval from a parent or guardian. You should also be able to enter into an agreement like this one.

3. Creating and Using Your Account

To participate in most of our courses, you’ll create a personal account. This helps us track your progress and ensure that only you have access to the materials you purchased.

We ask that you:

Because courses contain proprietary content, sharing accounts or passwords with others is not allowed.

4. What You’re Getting When You Enroll

When you purchase one of our courses, you receive access to the learning materials for your own personal use. You’re welcome to read, watch, download, and learn from the content — that’s what it’s there for.

However, the material itself remains the intellectual property of Pilos Learning Institute or our content creators. This means you cannot:

We work hard to create this content, and these protections help us continue providing high-quality learning opportunities.

5. Payments and Pricing

All course prices are listed clearly before you enroll. Taxes may apply depending on where you live. Payments are processed securely through third-party providers like Stripe or PayPal.

If your payment information is incorrect or outdated, your enrollment may be delayed or unsuccessful.

6. Our Strict No-Refund Policy

Because our courses provide instant, unrestricted access to digital learning materials the moment you enroll, all sales are final.

We do not issue refunds for any reason, including:

We strongly encourage you to read the full course descriptions, outcomes, and requirements before making a purchase.

If you’re uncertain about a course, please email us at [email protected] — we’re happy to help you choose the best program before you enroll.

7. If You’re Using a Subscription or Membership

Some of our programs may operate on a membership or subscription model. You may cancel your subscription at any time, and we will stop billing you going forward.

Past payments cannot be refunded, but you’ll retain access for the remainder of the billing period already paid for.

8. Expectations for How You Participate

We value respectful, supportive learning environments. By using our Services, you agree to:

We may remove access to our courses if these expectations are violated. In such cases, refunds will not be provided.

9. Our Intellectual Property

Everything you see in the courses — videos, templates, worksheets, text, and graphics — is protected by copyright and intellectual property laws.

You’re welcome to learn from it.
You’re not permitted to reproduce or repurpose it.

If you’d like to explore licensing or organizational training rights, please contact us.

10. External Links and Resources

Sometimes we may share external resources or links. These are offered as helpful additions, but we’re not responsible for the content or policies of other websites.

11. Your Privacy

We take privacy seriously. Our Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our Services, you agree to those practices.

12. Important Legal Notes

While we do our best to provide excellent learning experiences, we cannot guarantee specific outcomes, such as job placements, income changes, or business results. Every learner’s journey is different.

Our Services are provided “as is,” and we cannot promise uninterrupted access at all times. We strive for stability, but technical issues can occur.

To the extent allowed by law, Pilos Learning Institute is not liable for damages or losses connected to your use of our Services. If liability cannot be completely excluded, it will be limited to the amount you paid for the specific course involved.

13. If Issues Arise

You agree to take responsibility for how you use our Services and to protect Pilos Learning Institute from legal claims that arise because of actions you take that violate these Terms.

14. Ending Your Access

We may suspend or terminate access to our Services if:

Termination does not result in a refund.

15. Updates to These Terms

Sometimes we update our Terms to reflect improvements or changes to our Services. When we do, we update the “Last Updated” date at the top.

Your continued use of the Services means you agree to the updated version.

16. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, along with applicable federal laws. International learners agree that any disputes may be handled within this jurisdiction.

17. How to Reach Us

If you have questions, concerns, or need help choosing a course, please connect with us:

Pilos Learning Institute
🌐 www.pilos.me
📧 [email protected]

We’re here to support your learning journey and want you to feel confident every step of the way.